Payments, Services, Claims

• Services
  • Employer Questions and Information: 1-866-206-5851
  • Billing, Premium Audit, and Loss Prevention
• Claims
  • Report A Claim
  • Register For Online Services
  • Online account access
• Claims Reporting: 1-866-206-5851
  Report all claims within 24 hours

• Services
  • Payments & On-line Audit Service
  • Audits and account resolution: 1-800-256-9052, ext 3360
• Claims
  • Claims Reporting: 1-800-699-6240
    Report all claims within 24 hours

• Online policy access
• Online Enrollment
• Online Payment & Service Center
• Claims
  • Phone: (517) 323-1200
  • Fax: (517) 323-8796
  • Reg Hours: (517) 323-1200
    Hours: 8:00am – 4:30pm EDT, Mon-Fri
  • After Hours: 1-888-252-4626
    Hours: 4:30pm to 8:00am EDT, Mon-Fri, 24 hours a day Saturday, Sunday and all holidays.
  • Emergency After Hours Claims: 1-888-252-4626
    Hours: 4:30pm to 8:00am EDT, Mon-Fri, 24 hours a day Saturday, Sunday and all holidays.

• Account Access
• Report A Workers Compensation Claim
• Workers Compensation Claims: 800.661.6029
• Workers Compensation Customer Care (888) 495-8949
• All other claims: 800.488.2930

• Local: (919) 845-1976
• Toll-Free: (800) 809-4859

Use the list below to more easily contact the correct extension.

• Claims
  • Anything To Do With Getting Hurt On The Job – Ext. 303

• Claims Check – Ext. 303

  • Need Authorization On Medication – Ext. 303
  • Need Doctor’s Appointment – Ext. 303

• Customer Service

  • Premium Accounting – Ext. 554
  • Premium Audit – Ext. 4784, 426
  • Certificate Of Insurance – Ext. 467

• File A Claim:
  • Risk Management Accounts
  • Auto Liability
  • General Liability
  • Property
  • Workers’ Compensation
  • Lawyers Professional Liability Claim or Potential Claim
  • CNA HealthPro
• Auto, General Liability: 800-262-1113
• Workers’ Compensation: 800-282-7084
• Property: 800-251-5852
• Account Service: 1-877-262-2727

• Small Commercial Bond Claim:800-331-6053
• Large Commercial Bond Claim: 877-672-6115
• Contact CNA Surety

• Claims – (800) 367-3743
• Service – (800) 458-0811
• Payments – 1-800-387-1492
• Make a payment
• Online Account Access
• Report a claim

• Services:
  • Policyholder Services
  • Make a Payment
  • View Pending Payments
  • General Customer Service: 989.652.6121
  • Contact by email
• Claims:
  • Auto
  • Liability
  • Property
  • Workers’ Compensation
  • File a claim: 800.234.4433
  • Roadside Assistance: 1.800.234.4433

• Billing Questions: 800.553.4471
• To Report a Claim: 888.737.8256
• General Claim Information: 800.362.5448
• General Questions: 800.362.5448

• Payments
• File A Claim
• For Customer Service or to Make a Payment:
  1-877-468-3466 Mon – Fri 8:00 am to 6:00 pm (Local Time); Closed Sat & Sun
• Email Customer Service

• Services
  • 877.448.4331
  • General Request
  • Address Changes
  • Vehicle ID Cards
  • Register for online account
  • Online Account and payment
• Claims
  • 888.748.4326

• Policy Status
• Payments
• Customer Service and Claims: 800.672.9006

• Payments
  • Register your account
  • Pay your bill
• Claims
  • Report a Property Claim
  • Report a General Liability Claim
  • Report an Auto Claim
  • Report a Workers Compensation Claim
  • 1-800-628-0250

• General Customer Service (email)
• Payments and Billing
• File a claim
• Check status of a claim:
  • If your claim number starts with M
  • If your claim number starts with N
  • If your claim number starts with S
  • If your claim number starts with T or 6
  • If your claim number starts with W or 8
• Phone Numbers
  • Pay by phone: 1.866.665.4992
  • Claims: 800.892.8877
  • Customer Service: 800.338.8301

• Main Phone: 800.487.7565
• Billing: x5012
• Claims: x5024
• File A Claim
• Make a payment

• Report a claim
  • call 800.942.0225, ext. 7431 to set up username and password
• Claims Phone: 888.883.9568
• Premium Payments & Premium Audits: 800.942.0225, Option 8

• Pay Your Bill
• Billing: 877-675-4411
• Report a claim: 1-800-561-0178

• Claims and Service Live Chat
• Customer Service: 877.438.7459
• Report a claim
• Claims Service: 1.800.765.9749
  onlineclaims@phlyins.com
• Create an online account
• Pay online
• Email customer service

• Service: 800.572.8181
• Request a Certificate

• Claims: 800.274.4499
• Payments Online
• Pay a Bill or Update Your Policy: 1-800-444-4487

• Billing: 866-332-6482
• Payments: 888-974-7400
• Claims: 866.455.9969
• Report A Claim
• Register for online bill pay
• Online bill pay

• Headquarters: 919.882.3500 Business Hours 8:30 a.m. – 5:00
  p.m. Monday – Friday
• To report a claim call: 1.800.780.7454
• For general business inquiries call or email us: 1.800.780.7454
  info@stonewoodins.com
• Billing Service: 800.252.2268

• Report a claim
• Policy Service Center
• Online payments
• Report a claim: 800.238.6225

• File a claim
• Policy Service: 800-334-9123

• Report an Injury: 1-800-440-5020
• Claims Legal: 1-800-440-5020 claimslegal@thezenith.com
• Billing and Audit Questions: 1-800-440-5020 billingquestions@thezenith.com
• Online Account Assistance: 1-800-440-5020 ecommerce@thezenith.com
• Reporting Fraud: 1-866-296-4748 fraud@thezenith.com
• Medical Management: 1-800-440-5020 providergroup@thezenith.com
• Workplace Safety: 1-800-440-5020 safety@thezenith.com
• Report and injury
• Online Account Access (Access claims info, review loss history, pay your bill)

• Policy Service – 800.382.2150
• Claims – 800.987.3373
• Email – USZ_CareCenter@Zurichna.com
• Report A Claim:
  • Auto
  • General Liability
  • Property
  • Workers’ Compensation
  • Locate Claims Handler